Web Maintenance
What we offer

Information Technology Services (ITS) offers unparalleled web services for the School of Arts, Sciences, Engineering at Tufts University, including maintenance of your department's web site. Our team is comprised of talented and experienced web designers and developers who are committed to bringing your department's web site up to today's standards.

Contact ITS to schedule a consultation.

Related information:

Maintenance Information
Sites We've Designed, Developed, & Update

Our process:

  1. Initial meeting is arranged to discuss our process, design options, information architecture, website goals, and what is expected of departments.
  2. Department chooses a template (or requests custom design) and is responsible for delivering at least 50% of their site content to ITS.  Once this text is received, ITS will:
    • Create and present you with 2-3 design prototypes
    • Request feedback from you concerning the designs and refine the chosen prototype into the final site design
  3. Once final design is approved, ITS will cut and code the design to industry standards, work on information architecture and integrate all content provided to date.
  4. Department reviews site in progress and delivers remaining text to ITS.
  5. ITS moves the final content into the site and the site goes live!
  6. Your department enrolls in the ITS maintenance plan for continued text updates

Please feel free to present us with content at any point during this process, preferably in electronic format.  The sooner we get information from you, the faster the process will progress.

Cost:

The separate cost for web maintenance can be found on the Web Site Maintenance Plan.

Frequently asked questions

In working with ITS, where will my department's site be hosted?

Your site will be hosted on ASE, our NT server. This means that after the http:// it will have a URL something like this: ase.tufts.edu/departmentName.

Who will make content edits to the web site?

As listed above in Step 7, once the site is complete and live, ITS will continue to maintain the site. Departments that rely on a staff member or skilled student inevitably run into problems due to turnover and/or transitional periods. When ITS maintains your site, we ensure consistency in quality as well as efficiency of the content updates. Please see the ITS policy on Web Site Maintenance for more information.


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