Email & Network Support - Students
For help with an Email/Network account:
- Go to the ITS Computing Center @ Eaton Hall during walk-in hours,
Monday - Friday between 1-5pm
with a government issued photo ID card or official Tufts University ID card.
- Make an appointment or contact an administrator/support representative by:
Calling from campus: x7-3701
Calling from off campus: 617-627-3701 or
1-800-207-2194
Emailing:
studentaccounts@ase.tufts.edu
Changing Your Password:
To change your Tufts Password:
Tufts Complex Password Standards:
- Minimum password length: 8 characters (can contain more)
- Passwords cannot contain parts of your account name or your
full name that exceed two consecutive characters
- Password history: 5 - your previous 5 passwords are invalid
and cannot be re-used
- Passwords must contain characters from at least three of the
following four categories:
o English uppercase alphabet characters (AZ)
o English lowercase alphabet characters (az)
o Base 10 digits (09)
o Non-alphanumeric characters ( !@#$%^&*()-_+=;:"}{[]|\`~))
Configuring an Email Client to Check
Email
For email management, you can
use one of the following email clients:
- Mac Mail
- Microsoft Entourage
- Microsoft Outlook
- Mozilla Thunderbird
For step-by-step instructions, please view the available
learning materials Email Setup and
Configuration.
Using Exchange Webmail:
To check your Exchange webmail from any location with internet
accessibility:
- Launch an internet browser and visit
https://exchange.tufts.edu
- Select appropriate security option
- In the box labeled User name, type your Tufts username
- In the box labeled Password, type your Tufts password
- Click on the button labeled Sign in
To log out of Exchange Webmail, when you are finished accessing your
account:
- On the right of the Outlook Web App Toolbar, click on the button
labeled sign out.
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