General FAQs

• How do I make an appointment to be seen?
• I need to see a specialist. How can I find one in the area?

Business & Insurance Office FAQs

• Do I have to enroll in the student health plan?
• What is the student health insurance plan?
• What does the plan cover?
• Can I go to any doctor or hospital?
• Do I have to get a referral before going to the doctor or hospital?
• Are prescription drugs covered?
• Will I get an ID card?
• Can I cover my spouse/domestic partner or children?
• What if I leave the University; can I get a refund?
• Does the Student Health Plan cover me if I travel abroad?
• Who do I call if I have questions about enrollment, eligibility, coverage or other service issues?
• Who do I call if I have questions about a specific claim or claims payment?
• How can I find out about providers who participate in the preferred provider network?
• What should I do if I get a bill I don't understand?
• Will my parents get my bills if I have Student Insurance?
• The student insurance company told me something wasn't covered. I am worried. I can't afford it and it looks covered to me when I read the policy.
• What if I am a Graduate Student and have not been charged the health insurance on my Ebill and want health insurance?
• What if I am an International Student, and have International Insurance?
• What is considered "comparable coverage" necessary to obtain a waiver from the SHIP plan?
• What makes an insurance carrier a U.S.-based carrier?

Eating Disorder FAQs

• Will Health Service tell my parents if I am seen for an eating disorder?
• Is there a nutritionist at Health Service?
• What should I do if I'm worried that a friend has an eating disorder?
• Are there treatment resources in the area for students with eating disorders?

Immunization FAQs

• Is there a charge for vaccines?
• How much will an immunization cost?
• How can I arrange to get a required pre-entrance immunization?
• How can I arrange to get travel vaccines?
• How can I arrange an immunization appointment with a nurse?
• Does Health Service carry the HPV vaccine? Can you give it to men?
• What is the schedule for Gardasil? What if I'm late for one of the shots?
• How much does Gardasil cost?

LGBT Health FAQs

• How can I get STI Testing at Health Service?
• Do you offer anonymous testing?
• Does Health Service carry the HPV vaccine? Can you give it to men?
• What health care do you provide for transgender students?

Pharmacy FAQs

• How does the Inman Pharmacy Delivery Program work?
• How do I contact Inman Pharmacy?
• What other Pharmacies are close to campus?

Sexual Health FAQs

• Why should I get STI testing?
• Does it matter if I use a lubricated condom or a non-lubricated one?
• Does Health Service carry the HPV vaccine? Can you give it to men?
• Can you get an STI just from oral sex?

Travel FAQs

• What travel immunizations are offered at Health Service?
• How can I arrange to get travel vaccines?
• Does insurance cover the cost of travel immunizations? What do you charge?
• Will Health Service have a record of all immunizations I've received in the past?
• How do I find the forms I need for my travel abroad program?
• What are the medical requirements for the Tufts Travel Abroad Programs?
• Where can I find travel immunization recommendations on-line?
• What if I can't get the shots I need at Health Service, or can't get a last minute appointment? What do I do?
• How do I prevent jet lag?
• What medically related items should I take with me on a study abroad trip?

Women's Health FAQs

• I want to start birth control pills. What should I do?
• Why do I have to come to Health Service to be prescribed birth control pills? Can't it be done on line or on the phone?
• What if I'm not sure what kind of contraception I want?
• I already have birth control pills prescribed by my doctor at home. How can I get them at achool?
• How do I contact Inman Pharmacy?
• Do I have to use the pharmacy that delivers prescriptions to Health Service?
• Help! I'm about to run out of pills! What should I do?
• How do I get Emergency Contraception (EC)?
• How much do you charge for EC?
• What happens at an annual GYN examination?
• How often should I have a Pap smear? When should I first have one?
• Does Health Service administer the HPV vaccine?